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Knowledge Base

Support and Contact

Support is available to the paying customers as well as anybody else. 


Over the years, we've switched to a more efficient model embodied in the chat widget that you see on your lower right-hand corner. 


It allows us to respond to your requests quickly and resolve them almost right away. Our response time is anything from 5 minutes to 1 hour, so rest assured that we'll get to your request almost right away. 


If you are looking for an email to write to us, you can do so at info@pianotechnique.org.