10 years ago by
A Pianist
Hi Andreas,
Your DVD will take longer than normal because something weird happened with the shipment.
On Friday November 2, the Serbian post office notified us that a batch of DVD orders had been returned by the Serbian customs authorities because of certain irregularities in the customs declaration slips. We shipped that batch of DVD's in exactly the same manner as all the others we have sold since we opened in November 2006, but for some unknown reason they were turned back. Unfortunately your DVD was among those shipped in that batch.
We sent your DVD out again several days ago, and so are confident that it will arrive in the next ten days. We offer our sincere apologies for this delay, and count this occasional snafu as one of the disadvantages of running a country out of a former Eastern Communist Bloc country (There are also advantages which I will not go into here.).
Heartfelt best wishes,
AFF