How Do I Pay For My DVD?

When I ordered the DVD I thought it would be charged to my PayPal or credit card account, but it wasn't. The DVD arrived anyway. (And I like it!) I wasn't charged for it, but I received a bill from Jovan to be paid by check in €uros. I live in theU$A. I need advice. Laird

Hi Laird, That is strange! Let me check it first, and i will get back to you! Thanks for letting us know! Jovan

Hello Laird, For some reason our shipping manager couldn't mark your DVD as shipped at the 2CheckOut website where we manage our sales, when he sent the DVD out. This is why you have not yet been charged. THANK YOU very much for calling it to our attention, because it probably would have gone unnoticed indefinitely! Please do not worry about paying by check; as soon as I have marked your item as shipped, your payment should be processed almost immediately. Thank you once again for your consideration! Best wishes, AFF

Hello, heads up. The online store doesn't use https for my credit card. Why not? I tried to buy the dvd using paypal, but got the message "Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address."

Hi jeffz2002, The store on our site does not use https because its not where you actually buy the dvd.When you press "buy dvd" button it transfers you to our online retail partner 2CO and they USE https and all other protection methods. This is the URL here you place your order and it is secure: We SINCERELY apologize for this PAyPal problem and do hope that 2CO can resolve it quickly.Since this is a new option, there were still a few bugs in the system. Maybe you can try to place your order again? If that does not work, let us know and we will help you successfully complete the purchase of The Craft of Piano Playing. Marry Christmas and Happy New Year!!! Jovan